How do I find out more about the person I am talking to? A brief overview of the member you are talking to is displayed at the top of the Instant Messenger window. To see more information about that person, click their name. This will open their profile. Related articles Why should I verify my profile, and how do I do this? How do I hide or unhide my profile? I'm having technical difficulties with my payment How will my payment appear on my Credit Card statement? How do I cancel my auto re-billing?